Privacy policy
Casual Maniacs respects your privacy.
This Privacy Policy explains how we collect, use and share personal information when you visit our website, contact us or purchase from our store.
WHO IS RESPONSIBLE FOR YOUR DATA?
The controller responsible for your personal data is:
Casual Maniacs
Trading as: Casual Maniacs
The Netherlands
Email: sales@casualmaniacs.com
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as your name, billing address, delivery address, email address, telephone number, order information, payment-related information, account information, communications with us, device information, IP address, browser information and website activity.
Payment details may be processed directly by our payment service providers rather than being stored by Casual Maniacs.
HOW WE USE YOUR INFORMATION
We may use personal information to process and deliver orders, accept payments, provide customer support, communicate about your order, prevent fraud, maintain and improve our website, comply with legal obligations and, where permitted, provide marketing and personalized advertising.
We process personal information only where we have a lawful basis for doing so.
Depending on the processing activity, this may include performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.
SHOPIFY
Our online store uses Shopify.
Shopify processes certain personal information in order to provide ecommerce and platform services to our store.
Your information may therefore also be processed in accordance with Shopify's own privacy practices.
FULFILLMENT & SHIPPING PARTNERS
We may share information required to fulfil your order with production partners, print providers, warehouses, shipping companies and delivery carriers.
Only information reasonably necessary to manufacture, process or deliver the order is shared for these purposes.
PAYMENT PROVIDERS
Payment information may be processed by Shopify Payments or other payment service providers offered during checkout.
These providers process information according to their own legal and security obligations.
ANALYTICS & ADVERTISING
We may use analytics, advertising and social-media technologies to understand how visitors use our store and to measure or improve advertising.
Where consent is legally required for non-essential cookies or tracking technologies, we will request that consent before using them.
You can change relevant cookie preferences where our website provides that functionality.
EMAIL MARKETING
If you subscribe to marketing communications, we may send you news, product releases, drop information or promotions.
Where consent is the legal basis, you may withdraw it at any time.
Every marketing email will provide an unsubscribe option where required.
Transactional emails concerning your orders are separate from marketing emails.
WHO WE SHARE INFORMATION WITH
We may share personal information with service providers that help us operate our business, including Shopify, payment processors, production and fulfillment providers, carriers, analytics and advertising providers, IT providers and professional advisers.
We may also disclose information where required by law, court order or a competent authority.
We do not disclose personal information for unrelated purposes without a valid legal basis.
INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal information outside the European Economic Area.
Where required, appropriate safeguards will be used for international transfers of personal information.
DATA RETENTION
We retain personal information only for as long as necessary for the purpose for which it was collected and to comply with legal, accounting, tax, fraud-prevention and dispute-resolution obligations.
Different categories of information may therefore have different retention periods.
YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction or deletion, restrict certain processing, object to certain processing, receive portable copies of certain information and withdraw consent.
Where processing is based on consent, withdrawing consent does not affect processing that was lawful before withdrawal.
You may exercise your rights by contacting:
sales@casualmaniacs.com
We may need to verify your identity before responding.
EU/EEA residents also have the right to lodge a complaint with the competent data protection authority.
COOKIES
Our website may use cookies and similar technologies for essential website functions and, where permitted, analytics, personalization and advertising.
Essential cookies may be necessary for functions such as shopping carts, checkout, security and account access.
Non-essential cookies will be handled in accordance with applicable consent requirements.
SECURITY
We use reasonable organizational and technical measures designed to protect personal information.
However, no online system or electronic transmission can be guaranteed to be completely secure.
CHILDREN
Our services are not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our practices, technology or legal obligations change.
The current version will be published on this page.
CONTACT
For questions about this Privacy Policy or the handling of personal information, contact:
sales@casualmaniacs.com